ORANGE COUNTY TRANSIT DISTRICT PERFORMANCE

Service through first two fiscal quarters: July 1-Dec. 31, 1988

COMPARISON TO ADOPTED BUDGET **Budget/Goal Actual Percent FY 1988-89 FY 1988-89 Difference Vehicle Service Hours 681,432 681,815 0.06 (VSH) Vehicle Service Miles 9,498,867 9,259,145 -2.52 (VSM) Total Ridership 17,166,896 19,202,597 11.86 Passengers/VSH 25.19 28.16 11.79 Passengers/VSM 1.81 2.07 14.36 Total Operating Cost $43,511,198 $41,464,790 -4.70 Cost/VSH $58.23 $56.05 -3.74 Cost/VSM $4.18 $4.13 -1.20 Cost/Passenger $2.31 $1.99 -13.85 Total Fare Revenue $10,120,456 $11,234,800 11.01 Revenue/Passenger $0.51 $0.51 0.00 Complaints/100,000 7.00 4.63 -33.86 Passengers*** Collisions/ 2.93 2.75 -6.14 100,000 Miles*** Complaints/ 12.00 12.78 6.50 100,000 Passengers**** Call time to pick-up, 70% 66% -5.71 within 30 minutes**** Pick-up to delivery, 90 86 -4.44 within 30 minutes**** Client worksites 143 265 85.31 visited***** Carpoolers placed***** 3,278 5,128 56.44 Vanpoolers***** 191 122 -36.13

COMPARISON TO LAST YEAR Actual *Percent FY 1987-88 Difference Vehicle Service Hours 674,214 1.13 (VSH) Vehicle Service Miles 9,251,341 0.08 (VSM) Total Ridership 16,609,022 15.62 Passengers/VSH 24.63 14.33 Passengers/VSM 1.80 15.00 Total Operating Cost $39,518,372 4.93 Cost/VSH $53.41 4.94 Cost/VSM $3.89 6.17 Cost/Passenger $2.17 -8.29 Total Fare Revenue $9,081,169 23.72 Revenue/Passenger $0.46 10.87 Complaints/100,000 7.53 -38.51 Passengers*** Collisions/ 2.93 -6.14 100,000 Miles*** Complaints/ 13.61 -6.10 100,000 Passengers**** Call time to pick-up, 65% 1.54 within 30 minutes**** Pick-up to delivery, 86 0.00 within 30 minutes**** Client worksites 141 87.94 visited***** Carpoolers placed***** 3,136 63.52 Vanpoolers***** 247 -50.61

* Represents the difference between the actual budgets for the current and the previous years. **The goals in the column below are for the figures listed for fixed-route operations, dial-a-ride operations and Commuter Network Ridesharers, unless otherwise noted.

*** Fixed-route operations

****Dial-a-ride operations

*****Commuter Network Ridesharers placed

Source: Orange County Transit District