EARTHQUAKE: THE LONG ROAD BACK : Where to Get Help : A GUIDE TO COPING WITH THE QUAKE : DIRECTORY

* Disaster Hot Line

(800) 525-0321

TDD (800) 660-8005

This number has been set up by the Federal Emergency Management Agency for general information.

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* FEMA Telephone Registration Line: (800-462-9029

TDD (800) 462-7585

Begins the process of registering for federal aid by telephone. Be prepared to provide your name, address, Social Security number and those of other occupants in house at the time of quake. Several languages are spoken on both these lines, including Spanish.

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* Los Angeles Housing Department

(213) 847-RENT and (800) 994-4444

For assistance on relocations and repairs.

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* Structure inspections

All these numbers are in the (213) area code: 237-0920, 237-0921 and 237-1487 and 485-1936, 485-1937, 485-1938, 485-7091, 485-7092 and 485-7093; and in the (818) area code: 989-8210, 989-989-8581, 989-8245, 989-8650.

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* Street lights

If street lights are still out in your area or if lights are damaged, call the Los Angeles Bureau of Street Lighting at (800) 303-5267.

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* City volunteer line

(213) 847-3125.

For those who wish to volunteer their services and people who need the assistance of volunteers. Those wishing to offer their services and goods may also call (213) 847-3125. Bottled water and blankets are particularly requested.

Disaster Aid Centers These FEMA application centers will be open from 9 a.m. to 7 p.m. daily until further notice. Those who have suffered losses may obtain local, state and federal assistance by visiting the center nearest them. Such assistance will be determined on a case-by-case basis. Programs are being offered to cover earthquake losses to homes, personal property, and businesses not covered by insurance or other aid programs.

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* Crenshaw

Department of Water and Power

4030 Crenshaw Blvd., Los Angeles 90008

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* Fillmore

St. Francis Catholic Church Community Hall

1058 Ventura St., Fillmore 93016

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* Hollywood/Fairfax

Hollywood Recreation Center

1122 Cole Ave., Hollywood 90038

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* Northridge/Granada Hills

Winnetka Recreation Center

8401 Winnetka Ave., Northridge 91306

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* Panorama City/Sunland

Stonehurst Recreation Center

9901 Dronfield Ave., Los Angeles 91352

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* Reseda/Tarzana

Balboa Recreation Center

17015 Burbank Blvd., Tarzana 91316

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* Santa Clarita/Saugus

Canyon Country Park

17615 Soledad Canyon Road, Santa Clarita 91351

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* Santa Monica

Retail Space

1431-33 2nd St., Santa Monica 90401

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* Sherman Oaks

Van Nuys/Sherman Oaks Park

14201 Huston St.

Sherman Oaks 91423

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* Sherman Oaks/Van Nuys

Van Nuys Recreation Center

14301 Vanowen Ave., Van Nuys 91405

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* Simi Valley

Sycamore Drive Community Center

1692 Sycamore Dr., Simi Valley 93065

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* Sylmar/San Fernando

Sylmar Recreation Center

12109 Borden Ave., Sylmar 91342

Shelters Red Cross shelters can provide food, blankets, some medical care and cots for an overnight stay. The Salvation Army shelters also provide food and a place to stay.

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* Red Cross hot line: 213-739-4543

For getting or offering assistance.

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* Red Cross emergency centers:

* Birmingham High School, 17000 Hayes Street, Van Nuys

* Canyon High School, 19300 W. Nadal St., Santa Clarita

* Fairfax High School, 7850 Melrose Ave., Los Angeles

* Glendale Armory, 100 Colorado Ave., Glendale

* Granada Hills High School, 10535 Zelzah Ave., Granada Hills

* Hollywood High School, 1521 N. Highland Ave., Los Angeles

* Jackie Robinson Center, 1020 N. Fair Oaks Ave., Pasadena

* Le Conte Junior High School, 1316 N. Bronson Ave., Los Angeles

* Los Angeles Community College, 855 N. Vermont Ave., Los Angeles

* Manual Arts High School, 4131 S. Vermont Ave., Los Angeles

* Mason Recreation Center, 10400 Mason Ave., Chatsworth

* McCambridge Recreation Center, 1500 Glenoaks Blvd., Burbank

* Newhall Park Center, Boys and Girls Club, 24903 N. Newhall Ave., Santa Clarita

* Newhall Senior Center, 2290 Market Ave., Santa Clarita

* Roosevelt Middle School, 1017 S. Glendale Ave., Glendale

* Royal High School, 1402 Royal Ave., Simi Valley

* San Cayetano Middle School, 514 Mountain View Ave., Fillmore

* San Fernando High School, 11113 O’Melveny Ave., San Fernando

* San Fernando Recreation Center, 208 Park Ave., San Fernando

* Santa Monica Community College, 17th and Pearl streets, Santa Monica

* Santa Monica Park, 14th Street and Olympic Boulevard, Santa Monica

* Saugus High School, 21900 W. Centurion Way, Saugus

* Sepulveda Recreation Center, 8801 Kester Ave., Sepulveda

* Shepherd of the Hills, 2700 Rinaldi St., Chatsworth

* Sylmar High School, 13050 Borden Ave., Sylmar

* Van Nuys High School, 6525 Cedros Ave., Van Nuys

* Veterans Memorial Building, 511 2nd St., Fillmore

* Wilson Junior High School, 1220 Monterey Road, Glendale

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Salvation Army Hot Lines:

* (800) 725-9005

* (213) 380-9729 (Spanish)

This 24-hour hot line is for referrals to shelter and food for quake victims, as well as credit card donations.

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Salvation Army shelter locations:

* San Fernando Valley Corps, 14917 Victory Blvd., Van Nuys

* L.A. Salvation Army Central, 860 W. 9th St. (Spanish services)

* Burbank Corps, 300 E. Angelino St., Burbank

* Glendale Corps., 320 W. Windsor Road, Glendale

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* Young Israel of Beverly Hills synagogue

8701 Pico Blvd., east of Robertson Boulevard. Call 310-275-3020.

Water Free water is available today from 7 a.m. to midnight at the following locations. Recipients must bring their own containers. There is no limit; trucks refill and return to sites throughout the day.

* Canoga Park High School, 6850 Topanga Canyon Blvd., Canoga Park

* Chatsworth High School, 10027 Lurline Ave., Chatsworth

* Cleveland High School, 8140 Vanalden Ave., Reseda

* El Camino Real High School, 5440 Valley Circle Blvd., Woodland Hills

* Granada Hills High School, 10535 Zelzah Ave., Granada Hills

* Kennedy High School, 11254 Gothic Ave., Granada Hills

* Sylmar High School, 13050 Borden Ave., Sylmar

* Taft High School, 5461 Winnetka Ave., Woodland Hills

* Woodley Avenue Park, 6350 Woodley Ave., Van Nuys

* Olive View-UCLA Medical Center, 14445 Olive View Dr., Sylmar

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Ice trucks will make rounds today between 11:30 a.m. and 10 p.m. at four locations:

* Chatsworth High School, 10027 Lurline Ave., Chatsworth

* Granada Hills High School, 10535 Zelzah Ave., Granada Hills

* Kennedy High School, 11254 Gothic Ave., Granada Hills

* Sylmar High School, 13050 Borden Ave., Sylmar

Free bottled water will be distributed today at 18330 Lemarsh Ave., Northridge, and at the Salvation Army, 14917 Victory Blvd., Van Nuys.

Portable Toilets The Los Angeles Department of Water and Power has portable toilets at the following locations:

* Chatsworth High School, 10027 Lurline Ave., Chatsworth

* Granada Hills High School, 10535 Zelzah Ave., Granada Hills

* Kennedy High School, 11254 Gothic Ave., Granada Hills

* Sylmar High School, 13050 Borden Ave., Sylmar

* Balboa Mission Shopping Center, Granada Hills

* Devonshire and Reseda Shopping Center in Northridge

* Glenoaks and Bledsoe Shopping Center in Sylmar

Schools * Los Angeles Unified School District

All schools will be closed today.

Public information lines:

(213) 625-4000 (English)

(213) 625-4643 (Spanish)

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* Acton-Agua Dulce School District

Closed today; reopening Monday.

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* Castaic Union School District

Closed today; reopening Monday.

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* Culver City School District

All campuses open today.

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* Beverly Hills Unified School District

All campuses open today.

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* William S. Hart Union High School District

Closed today. Supt. Walter Swanson will give an update at 9 a.m. Sunday on KBET (AM 1220) and Channel 18 on Cablevision.

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* Simi Valley Unified School District

Most schools reopen Monday. For information, call (805) 520-6500.

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* Fillmore Unified School District

All schools open today.

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* Las Virgenes Unified School District

All schools open today.

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* Los Angeles Archdiocese

Decisions to open will be made on a school-by-school basis for elementary schools. All high schools open except Alemany in Mission Hills and St. Genevieve’s in Panorama City. For information, call the individual schools or (213) 251-3300.

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* Adat Ari El

Reopens today. For information, call 818-766-4992.

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* Landmark West School, Encino

Closed today.

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* Meadow Oaks School

Closed today; reopening Monday.

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* Newhall School District

Closed today; reopening Monday.

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* Santa Monica-Malibu Unified School District

Roosevelt Elementary, Lincoln Middle School, Santa Monica High School, Olympic High School, John Muir, SMASH and Ocean Park Childrens Center will be closed today.

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* Saugus Union School District

All schools reopening Monday, except Rosedell Elementary, which is expected to reopen Wednesday.

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* Seeds University Elementary School

This school on the UCLA campus will be open today.

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* Sulphur Springs School District

All schools closed today; reopening Monday.

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* Temple Israel of Hollywood

Reopening Monday.

COLLEGES AND UNIVERSITIES

* California State University, Northridge

Closed until Feb. 7.

* California State University, Los Angeles

All classes in session.

* Los Angeles Community College District

Mission and Pierce Community Colleges closed today.

* Learning Tree University

The Chatsworth campus of this private, nonprofit university will be closed until further notice. Students can call (818) 992-5599 for information.

* UCLA

All classes in session.

* USC

All classes in session.

* California Institute of the Arts, Valencia

Closed today.

Utilities & Other Services * Southern California Gas Co.

(800) 427-2200

This is a special 24-hour service line to request service restoration or suspected leaks. Or you may call the number of your local gas company office found on your gas bill, or in the white pages of the your telephone directory. These walk-in emergency service centers are open 8 a.m. to 5 p.m. through the weekend to help people without telephone service:

* Birmingham High School, 17000 Hayes St., Canoga Park

* Granada Hills High School, 10535 Zelzah Ave., Los Angeles

* K mart parking lot at Plummer Street and Corbin Avenue, Northridge

* San Fernando Recreation Center, 208 Park Avenue, San Fernando

* Santa Clarita City Hall, 23920 Valencia Blvd., Santa Clarita

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* GTE

Customers may call these numbers for service information:

* (800) 483-4000 (residential customers)

* (800) 483-5000 (business customers)

* (800) 483-7744 (Spanish)

For people displaced from their homes, GTE has established a “phone bank” at the San Fernando Recreation Park, 208 Park Ave., where people can go to make calls. Call (818) 898-1290.

GTE is waving basic monthly charges for 90 days for quake victims and is also providing boxes and bags for storage purposes at Red Cross shelter locations. In addition, GTE is offering a variety of free services to quake victims, including remote call forwarding, voice mail and transfer of service to a new location.

These two walk-in centers have also been established:

* In front of the Foothill Division of the Los Angeles Police Department, 12760 Osborne St., Pacoima

* GTE Building, 510 Park Ave., San Fernando

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* Pacific Bell

Free voice mail and call forwarding is available for customers displaced from their homes and customers who have lost service at their homes or businesses.

To order voice mail, call:

* (800) 273-7000, Ext. 345 (residential customers)

* (800) 540-8020 (business customers)

To order call forwarding, call:

* (800) 371-2355

Customers are asked to avoid placing 411 directory assistance calls to decrease the volume of telephone traffic.

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* Southern California Edison Co.

Customers whose homes were destroyed will not be billed for electricity used between their last bill and the quake, and are asked to call (800) 643-0517 with service questions.

Customers facing less severe hardships can take advantage of several special payment arrangements and are asked to contact Edison at the phone number listed in the right-hand corner of their bill or the regional number.

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* Department of Water and Power

* (800) DIAL DWP (or 342-5397) to report downed power lines or if you neighbors have power and you still do not.

Pets * L.A. Department of Animal Regulation

East Valley Animal Care and Control

13131 Sherman Way

North Hollywood

(818) 764-7061

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* West Valley Animal Care and Control

20655 Plummer St.

Chatsworth

(818) 882-8800

In the Santa Clarita Valley:

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* L.A. County Animal Care and Control Center

31044 Charlie Canyon Road

Castaic

(805) 257-3100

In western L.A. County and Thousand Oaks:

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* L.A. County Animal Care and Control

Agoura Animal Shelter

29525 Agoura Road, Agoura Hills

(818) 991-0071

Donations * Blood donations:

Donating blood takes about an hour. Persons wishing to donate should be at least 18 years old, weigh more than 110 pounds and be in good health. For blood donation sites:

* American Red Cross (800) 974-2113

Blood donations can be made from 9 a.m. to 6 p.m. today at this location:

* Antelope Valley Hospital Medical Center Blood Donor Center

1600 West Ave. J

Lancaster

(805) 949-5622

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* Red Cross

The American Red Cross is accepting monetary donations only. Make check to “Red Cross Disaster Relief Fund.”

* Los Angeles Chapter

American Red Cross

2700 Wilshire Blvd.

Los Angeles 90057

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* Salvation Army

Mail monetary donations to:

* Los Angeles Salvation Army Central,

900 W. 9th St.

Los Angeles, CA 90015

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* Catholic Charities

Earthquake Disaster Fund

1400 W. 9th St.

Los Angeles 90015

(213) 251-3400

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* Operation USA

Accepting money for long-term assistance to community organizations damaged in the earthquake and soliciting corporate gifts in bulk.

* 8320 Melrose Ave., Suite 200

Los Angeles 90069

(800) 678-7255

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* World Vision

Accepting donations for neighborhood cleanup and recovery programs.

World Vision Earthquake Relief Fund

P.O. Box 1131

Pasadena, CA 91311

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* Shell Oil Co.

Distributing free water, non-perishable food and other necessities to earthquake victims at a relief tent at 19040 Vanowen St., Reseda.

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* West Los Angeles Community Organization Emergency Response Team

Accepting blankets at Stoner Park, corner of Nebraska and Stoner Avenues, West Los Angeles.

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* Direct Relief International

Collaborating with disaster response agencies throughout Southern California to provide emergency first aid and surgical items to major hospitals in the San Fernando Valley. Send donations to:

Direct Relief International

27 S. La Patera Lane

Santa Barbara, CA 93117-3251

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* Brotherhood Commission

An arm of the California Southern Baptist Convention; coordinates mass feeding, child care and cleanup efforts. Accepting monetary donations only. Make checks to:

Brotherhood Commission-Disaster Relief Fund

1548 Poplar Ave.

Memphis, TN 38104

(901) 272-2461

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* Seventh-day Adventist Church donated goods hot line, (800) 253-3000

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* United Way of Greater Los Angeles

Make check out to “United Way Earthquake Relief Fund,”

621 South Virgil Ave.

Los Angeles 90005

(818) 445-6300

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* Jewish Federation Council of Greater Los Angeles

6505 Wilshire Blvd.

Los Angeles 90048

(800) 385-9065

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* California Community Foundation

Donations will be directed to nonprofit organizations working in the areas of community health, counseling and transitional living. Make checks payable to:

L.A. Earthquake Recovery Fund

606 S. Olive St.

Suite 2400

Los Angeles 90014

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* Los Angeles Regional Food Bank

Accepting financial donations as well as canned or non-perishable food items to distribute to other charities for quake victims.

1734 E. 41st St.

Los Angeles 90058

(213) 234-3030

Counseling Among the groups providing counseling or referrals to counseling for earthquake victims:

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* University of Southern California

The human relations center at USC is offering free and low-cost counseling for individuals and families traumatized by the earthquake. Information: (213) 740-1600.

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* L.A. County Dept. of Mental Heath

(800) 854-7771 has been set up as a toll-free information and referral hot line for people who have been emotionally affected by the earthquake. In addition, county centers are offering free counseling to victims.

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* West Valley Mental Health Center

8101 Sepulveda Blvd.

Van Nuys

8 a.m. to 5 p.m. weekdays

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* Santa Monica West Mental Health Center

1525 Euclid St.

Santa Monica

8 a.m. to 5 p.m. weekdays

(310) 458-2400

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* Las Encinas Hospital

Pasadena

(800) 443-5744 is a line for earthquake victims only, staffed 24 hours a day.

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* Antioch Counseling Center

13274 Fiji Way, fourth floor

Marina del Rey

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* Catholic Charities

(213) 251-3400

For counseling and referrals; 8:30 a.m. to 8 p.m. weekdays.

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* Jewish Family Service of Greater Los Angeles

Providing crisis counseling or referrals on a non-sectarian basis.

(213) 852-7723

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* Pine Grove Hospital and Mental Health Center

7011 Shoup Ave. Canoga Park

Offering food, shelter and free initial counseling.

Insurance These are special numbers for policyholders affected by Monday’s quake. Try to call your agent first.

* Aetna: (800) 238-6225

* Allstate: (800) 755-4126

Allstate is opening mobile catastrophe centers to serve quake victims. The centers are at 21040 Califa St. in Woodland Hills and 16800 Devonshire St. in Granada Hills.

* Automobile Club of Southern California: (800) 672-5246

* Chubb Group of Insurance Cos.: (800) 562-4822

* Cal-Vet Home Loans: (800) 221-8998

* Cigna Property & Casualty: (800) 421-2471

* Crusader Insurance Co.: (800) 669-9800

* Farmers Group of Insurance Companies: (800) 543-5736.

* Firemen’s Fund: (800) 548-HELP

* Home Insurance Group: (800) 366-6653

* ITT Hartford Insurance Group: (800) 243-5860

* Kemper National Insurance: (800) 833-0355

* Liberty Mutual Insurance Co.: (800) 500-7881, 8 a.m. to 5 p.m. weekdays and (800) 526-1547 after 4:30 weekdays and weekends.

* State Farm Insurance: (800) SF-CLAIM

* Safeco Insurance Co. of America: (800) 452-7117

* T.I.G. (formerly Transamerica Insurance Group): (800) 241-2541

* 20th Century Insurance: (800) 443-3100

* USAA: (800) 531-8222

Libraries Twenty-three of the branches of the Los Angeles Public Library will be closed until further notice. For recorded information about when libraries will reopen, call(213) 228-7000.

* Baldwin Hills Branch, 2906 S. La Brea Ave.

* Canoga Park Branch, 7260 Owensmouth Ave.

* Chatsworth Branch, 21052 Devonshire St.

* Eagle Rock Branch, 5027 Casper Ave.

* Encino-Tarzana Branch, 18231 Ventura Blvd.

* Fairfax Branch, 161 S. Gardner St.

* Goldwyn-Hollywood Branch, 1623 N. Ivar Ave.

* Granada Hills Branch, 10640 Petit Ave.

* Junipero Serra Branch, 4301 S. Figueroa St.

* Los Feliz Branch, 1939 1/2 Hillhurst Ave.

* North Hollywood Branch, 5211 Tujunga Ave.

* Northridge Branch, 9051 Darby Ave.

* Pacoima Branch, 13605 Van Nuys Blvd.

* Sherman Oaks Branch, 14245 Moorpark St.

* Studio City Branch, 4400 Babcock Ave.

* Sylmar Branch, 13059 Van Nuys Blvd.

* Valley Plaza Branch, 12311 Vanowen St.

* Van Nuys Branch, 6250 Sylmar Avenue Mall.

* Vernon Branch, 4504 S. Central Ave.

* West Los Angeles Branch, 11360 Santa Monica Blvd.

* Will and Ariel Durant Branch, 1403 N. Gardner St.

* Woodland Hills Branch, 22200 Ventura Blvd.

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Compiled by Times staff members Mike Arkush, David Brady, Kay Hwangbo, Cecilia Rasmussen, Stephanie Stassel, Tracy Thomas, Nona Yates and special correspondent Emily Viglielmo.