More to It Than the Adult Videos
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“Small Video Shops Surviving Behind the Green Door” [July 1] estimates that adult videos generate between 25% and 40% of the Los Feliz Video Hut’s business. As a longtime patron of the store, I venture to estimate that the remaining 75% to 60% is generated by the Naldzhyan family’s courtesy, efficiency and personal concern for customers.
I have only to ask about a particular film and in seconds a younger family member comes rushing to the check-out desk with it. Frequently, they greet me with, “Hey, we got in a film you’ll like!”
I’m researching for a book on movies, and their knowledge of their collection is a constant help. If they don’t have some movie, they’ll tell you which other store might.
Incidentally, I was their customer for two years before I accidentally leaned against an unmarked door and literally fell into their adult section.
ROBERT PATRICK
Los Angeles
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