Travel letters: The Wynn

Two Wynn experiences

I was fascinated by the letter regarding the McGrahams’ Wynn hotel “Inn-Excusable” situation [On the Spot by Catharine Hamm, Sept. 19].

I also received a promotional letter from the Wynn/Encore and, in fact, just returned from Las Vegas. My package was for a three-night/four-day stay for two at the Wynn, including two tickets to “Le Rêve.” My e-mail confirmation was apparently sent from the Wynn (printed in very tiny letters); however, Encore was printed in large, bold lettering in the confirmation, so I thought the reservation was for the Encore.

Upon checking in at the Encore, I was told that our reservation was at the Wynn. I was ready to make the trek to the adjoining property without hesitation. However, the reservation clerk was able to accommodate us at the Encore for the duration.

All in all, our experience at this world-class resort was fabulous. The service everywhere was superb, and the property itself is a marvelous showpiece. I’m sure the McGrahams would agree, but it’s a shame their friends had such a disastrous experience.

Jo Ann Lee,San Gabriel

We too purchased the three-night package for $299, which was to include complimentary “Le Rêve” tickets. We saw the show the first night, since it was closed the second night. Then we had to leave a night early. When we checked out, they said because we were not staying all three nights, we had to pay for the “Le Rêve” tickets (about $100 a ticket, as I recall). We did pay, but it seems unfair, because we had paid for the entire package in advance, were not asking for any kind of refund for the third night and the hotel could now rebook our room.

Like anything in life, if it sounds too good, it probably has a catch to it.

Norma Ballard, Simi Valley

Now, about those maps …

As a retired professor of geography and a former seasonal naturalist at Lake Mead, I cannot remain silent when I see less than adequate maps accompanying useful travel articles [“A Leisurely Spin in Quebec” by Margo Pfeiff, Sept. 26]. The photo focuses the reader on the island of L’Île-aux-Grues, and yet it remains unidentified on the map, as is the case with Montmagny, the larger of the towns. Had the map been moved more northeast, that town could have been shown, and there would have been more space for all the places shown, plus the name of the island.

The article itself is quite nice. While I am at it, let me comment on Hoover Dam [“Rising Ever Bolder” by Jay Jones, Sept. 26]: A lot more could have been said about the history of the construction of the bridge, and the photo did not have to be so large; a two-column version would have allowed for more discussion. The map would become the orientation; another could then more amply show the road and its connections in both Nevada and Arizona.

Imre Sutton, Professor emeritus, geography, Cal State Fullerton